Frequently Asked Questions About the Mobile Giving Foundation

  • What is the purpose of the Mobile Giving Foundation?

    The Foundation was created to combine the incredible scope and capabilities of the US wireless industry with a need for charitable organizations to find a new class of donors and newer, more intuitive methods of facilitating contributions. Specifically, MGF is working with US wireless carriers to create a "Mobile Giving Channel," a single channel available to wireless subscribers of all US wireless carriers by which users can instantaneously respond to charitable solicitations by a text message.

  • What is its status at present (January 2009)?

    In 2008, the MGF enabled nearly 150 non-profits to raise funds in the U.S. through mobile giving. In the MGF's first year of operation, total mobile giving exceeded US $400,000.00 across all campaigns using a $5 price point. The MGF forecasts that more than US $1 million per month will be raised through mobile giving campaigns in the U.S. market by the end of 2009. This represents more than what was raised on-line during its first year of availability.

  • Who is behind MGF?

    The Foundation was launched in August, 2007 by Jim Manis and Jenifer Snyder. Jim was a founder of mobile content aggregator M-Qube since sold to VeriSign, and was instrumental in launching some of the wireless industry's first "text to give" campaigns following Hurricane Katrina and the Indonesian tsunami. Jenifer, a founder of a leading mobile content provider, 9 Squared, Inc., has been involved in the wireless industry since 2001 and currently serves as General Counsel of the foundation.

  • How is the MGF funded?

    The MGF has initiated a Founders Capital Campaign planned to raise $1 million each year for the next two years to cover initial start-up expenses including technology acquisition and additional professional staff. QUALCOMM, the Entertainment Industry Foundation, the U.N. Foundation and Motorola have been leaders in this campaign with founding sponsorship. Additional sponsors include, Acta Wireless, Mobile Accord, Hook Mobile, 1024 Wireless Services, VeriSign and Acision. Plans call for the MGF to be self-sustainable once it achieves scale.

  • How is the MGF Governed?

    The MGF is governed according to accepted non-profit foundation standards. In addition to Mr. Manis and a Board of Directors (currently undergoing expansion), an Advisory Board of wireless industry and foundation executives is in place and operating.

  • How does the Mobile Giving Channel work?

    MGF serves as the link between a charitable giving campaign, the wireless industry and the 250 million wireless users in the US. We vet all NPOs who use the mobile channel, certify all mobile giving programs, provide industry-wide guidance for charitable campaigns and establish, with industry-wide input, the guidelines and standards for mobile giving. Additionally, we facilitate the text messages through our platform, help NPOs market their campaigns, collect funds generated through mobile giving campaigns from the carriers and then distribute the collected funds to NPOs.

  • Isn't charitable giving in the US already well established?

    In a way, yes. Some $300 billion a year is raised by charitable organizations, the great percentage of that from individual donors. But contributing by text messaging constitutes a tremendous advancement over current means. The immediacy and ubiquity of wireless communications provides a huge advancement in speed and ease of use. Contributors don't need to write a check, fill out forms or call someone they just text a reply and the giving cycle is complete. The time lapse from notification to contribution can be seconds rather than days, weeks or months.

  • What's next for the MGF?

    We hope to expand the scope and reach of mobile giving in the U.S. Additionally, we hope to expand upon our mission of educating the NPO and mobile communities about mobile giving.

  • I am a NPO, how do I get started?

    Contact Lori Rizzo of the Mobile Giving Foundation (support@mobilegiving.org) to request an NPO application packet.

    1.  Download the MGF Guidelines to ensure that your organization qualifies to conduct mobile campaigns.
    2.  Contact one of the approved application service providers (ASP) who will manage the technical components of your mobile
         giving campaign. Currently, the following ASPs are approved:
     
        i. Mobile Accord, Tony Aiello TAiello@mobileaccord.com, or visit mGive mGive.com
        ii. MobileCause, George Morales, support@mobilecause.com, or visit mobilecause.com
        iii. Mobile Commons, Jed Alpert, jed@mcommons.com, or visit mcommons.com
        iv. Wireless Factory, Stefan Latt, sl@wirelessfactory.com, or visit wirelessfactory.com
        v. Distributive Networks, Jeff Lee, giving@distributivenetworks.com
        vi. g8wave Inc., Jeff Ostiguy, jeff@g8wave.com, or visit www.g8wave.com
        vii. Give on the Go, LLC., Albert J. Angel, albe@giveonthego.com, or visit www.giveonthego.com
        viii. Guide by Cell, Dave Asheim, dave@givebycell.com, or visit www.givebycell.com
        ix. iLoop Mobile, Inc., Michael Becker, becker@iloopmobile.com, or visit www.iloopmobile.com
     
    3.  Email support@mobilegiving.org for additional information or the NPO Application Packet

  • What is SMS or text messaging?

    SMS stands for Short Message Service, commonly know to consumers as text messaging. The protocol is designed to send text messages to and from mobile phones. The messages may be up to 160 characters in length including spaces. Almost 100% of today’s phones can send and receive text messages!

  • What is a short code?

    Similar to a telephone number, short codes are special 5 or 6 digit codes used to route text messages from mobile phones to interactive mobile messaging applications, typically in combination with a keyword. They are designed to be shorter to read and easier to remember than normal telephone numbers. Short codes also allow for billing and other unique forms of interaction via the mobile phone such as television voting, ordering ringtones, charity donations and mobile chat services. MGF mobile donation campaigns use short codes: 20222, 27222, 40202, 41010, 464329, 861232 (UNICEF), 864833 (UNITED) and 90999 at this time.

  • What is a keyword?

    Used in combination with a short code, a keyword is a word that differentiates a mobile campaign form others on the same short code. The keyword and short code combination allows mobile phone users to make a donation to MGF sponsored mobile donation campaign. For example, an organization called Clean Water Planet might choose the keyword WATER. In order to make a donation, mobile phone users would send the word WATER as the body of his or her text message e.g. to the short code 20222.

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